One counterpart. Monthly evidence.
ZEHA gives the State what no roadblock can: a current public record, verified standards and an evidence base for policy. The Association's six proposals are specific, safeguarded and attached to delivery dates.
The machinery of order.
The public register
A council officer, police officer or passenger can confirm in seconds whether a platform is a registered member in good standing.
The monthly dashboard
By the tenth business day: registrations by provincial zone and intercity status, trips and gross trip value, tax indicators, incidents, complaints and resolution, compliance and roadworthiness — aggregate and privacy-safe.
The drafting partner
Regional benchmarks digested, a licence-class proposal prepared, and a sector already complying with the standard the law will set.
The six policy proposals
1 Recognition
Within 30 days, recognise ZEHA as the organised industry counterpart, designate Government contacts and approve the monthly reporting template.
2 An interim directive
Within 14 days, issue administrative guidance on the treatment of verified drivers on ZEHA-registered platforms while the legal instrument is completed, without displacing lawful enforcement or statutory licensing powers.
3 Dedicated licence classes
Publish a draft within 6 months and gazette within 12 months: a platform-operator licence and simplified e-hailing driver permission, with platform accountability for authorised, fit and insured drivers and vehicles.
4 A one-stop window with proportionate fees
Prototype within 6 months and go live within 12 months: consolidate approvals across the Ministry of Transport, local authorities, VID, CVR and ZINARA into one digital window with published turnaround times and proportionate fees.
5 A transition period
Allow 6 to 12 months from gazetting for existing drivers and operators to regularise, with progress reported monthly and safety-critical requirements effective from day one.
6 A 1,000-vehicle roadworthiness facility
Design within 60 days, open applications by day 90, place the first tranche by month 6 and complete 1,000 fit-for-purpose vehicles within 12 months. ZEHA proposes a targeted customs-duty suspension and local-bank rent-to-buy structure, with specifications, insurance, maintenance, transparent provincial allocation, no premature resale or export, and periodic audit.
The regional direction of travel
Kenya gazetted the Transport Network Companies Regulations in 2022: annual platform licensing, local incorporation, data registration, panic buttons connected to a manned response centre, pre-trip disclosure and published deactivation policies. South Africa amended the National Land Transport Act to recognise e-hailing as its own service type, holding platforms accountable with fines of up to R100,000 for allowing an unlicensed operator onto the road. ZEHA members adopt the substance of both frameworks voluntarily, now — and offer them as drafting inputs for Zimbabwe's own instrument.
Until then, we will regulate ourselves.
Read the concise submission and the comprehensive position presented for Government engagement.
Read the submission